Help center
Frequently asked questions
Everything about getting HandlerAI answering your calls — setup, pricing, phone numbers, lead capture, booking, and security. Search below or browse by topic.
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01
Getting started
4 questions
How long does it take to go live?
expand_moreDo I need new hardware or an app?
expand_moreCan you train it on MY business?
expand_moreWhat languages does HandlerAI speak?
expand_more02
Pricing & billing
8 questions
What happens if I exceed my included minutes?
expand_moreCan I switch tiers later?
expand_moreWhat's the difference between Pro and Business?
expand_moreIs the 7-day trial really free?
expand_moreWhat does the $49 Essentials tier include?
expand_moreWhat if I outgrow Essentials?
expand_moreDo you offer refunds?
expand_moreHow does the referral promo code work?
expand_more03
Phone numbers
4 questions
Can I keep my existing business number?
expand_moreCan I get a vanity number or specific area code?
expand_moreWhat if I cancel — do I keep my number?
expand_moreDoes call forwarding cost extra?
expand_more04
Calls & lead capture
7 questions
What happens on a typical call?
expand_moreDoes HandlerAI record calls?
expand_moreDo you transcribe calls?
expand_moreHow fast do I get notified?
expand_moreWill the AI tell callers it's an AI?
expand_moreCan it handle multiple callers at once?
expand_moreWhat about robocalls and spam?
expand_more05
Lead portal & integrations
4 questions
What's a Custom Lead Portal?
expand_moreCan I use my own CRM instead?
expand_moreCan I export leads to a spreadsheet?
expand_moreDo you integrate with Zapier?
expand_more06
Booking & calendars
3 questions
Can the AI book appointments during the call?
expand_moreWhat calendars do you support?
expand_moreCan it block out my "no booking" hours?
expand_more07
Privacy & security
4 questions
Where is my data stored?
expand_moreAre calls HIPAA-compliant?
expand_moreCan I delete a caller's data?
expand_moreDo you share my data with third parties?
expand_more08
Support
3 questions
How do I reach support?
expand_moreDo you have an SLA?
expand_moreWhat hours are you open?
expand_moreReady to get started?
Start a free 7-day trial or book a live demo. Still stuck? Email hello@handlerai.app — we respond within one business day.