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Frequently asked questions
Free branded pages, 50K Autofill credits, and no voice agent. Paid AI Voice and AI CRM, setup, pricing, phone numbers, and security. Lite is email-only, with no SMS. Paid monthly plans: 60-minute or 3-day trial. Annual is 10% off with no trial. Search below or browse by topic.
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01
Getting started
7 questions
What is HandlerAI, in plain English?
expand_moreWho is HandlerAI for?
expand_moreWhat problem does it solve?
expand_moreHow long does it take to go live?
expand_moreDo I need new hardware or an app?
expand_moreCan you train it on MY business?
expand_moreWhat languages does HandlerAI speak?
expand_more02
Pricing & billing
15 questions
What happens if I exceed my included minutes?
expand_moreWhat are AI credits?
expand_moreHow is overage billed for minutes and AI credits?
expand_moreHow many SMS are included?
expand_moreCan I switch tiers later?
expand_moreWhat does the Free plan include?
expand_moreWhat's the difference between Pro and Business?
expand_moreIs the free trial really free — when does billing start?
expand_moreWhen does my free trial end?
expand_moreWhat does the $9.99 Lite tier include?
expand_moreWhat does the $49 Essentials tier include?
expand_moreWhat if I outgrow Free, Lite, or Essentials?
expand_moreCan I send bulk email campaigns?
expand_moreDo you offer refunds?
expand_moreHow does the referral promo code work?
expand_more03
Phone numbers
4 questions
Can I keep my existing business number?
expand_moreCan I get a vanity number or specific area code?
expand_moreWhat if I cancel — do I keep my number?
expand_moreDoes call forwarding cost extra?
expand_more04
Calls & lead capture
7 questions
What happens on a typical call?
expand_moreDoes HandlerAI record calls?
expand_moreDo you transcribe calls?
expand_moreHow fast do I get notified?
expand_moreWill the AI tell callers it's an AI?
expand_moreCan it handle multiple callers at once?
expand_moreWhat about robocalls and spam?
expand_more05
Lead portal & integrations
4 questions
What's a Custom Lead Portal?
expand_moreCan I use my own CRM instead?
expand_moreCan I export leads to a spreadsheet?
expand_moreDo you integrate with Zapier?
expand_more06
Booking & calendars
3 questions
Can the AI book appointments during the call?
expand_moreWhat calendars do you support?
expand_moreCan it block out my "no booking" hours?
expand_more07
Privacy & security
4 questions
Where is my data stored?
expand_moreAre calls HIPAA-compliant?
expand_moreCan I delete a caller's data?
expand_moreDo you share my data with third parties?
expand_more08
Support
3 questions
How do I reach support?
expand_moreDo you have an SLA?
expand_moreWhat hours are you open?
expand_moreReady to get started?
Start Free with email verification, 50K Autofill credits, and no card, or call the live demo to hear the paid AI receptionist. Still stuck? Email hello@handlerai.app.